{"id":7791,"date":"2021-10-07T08:00:31","date_gmt":"2021-10-07T06:00:31","guid":{"rendered":"http:\/\/192.168.20.3\/?p=7791"},"modified":"2024-12-11T09:28:09","modified_gmt":"2024-12-11T08:28:09","slug":"gestion-integra-del-servicio-postventa-desde-sap-c4c","status":"publish","type":"post","link":"https:\/\/orekait.com\/es\/gestion-integra-del-servicio-postventa-desde-sap-c4c\/","title":{"rendered":"SAP Service Cloud<br><span class=\"font-300\">Gesti\u00f3n \u00edntegra del servicio postventa desde SAP C4C<\/span>"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;Imagen principal&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/orekait.com\/wp-content\/uploads\/2021\/10\/WEBINAR-1.png&#8221; alt=&#8221;cloud-public&#8221; title_text=&#8221;WEBINAR-1&#8243; admin_label=&#8221;Imagen principal&#8221; module_class=&#8221;post-img&#8221; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=&#8221;Cuerpo&#8221; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Texto&#8221; _builder_version=&#8221;4.25.2&#8243; header_2_font_size=&#8221;24px&#8221; header_3_font_size=&#8221;20px&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; content__hover_enabled=&#8221;off|hover&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>En este webinar te ense\u00f1aremos las<strong>\u00a0posibilidades y funcionalidades generales que SAP Service Cloud ofrece como soluci\u00f3n para la gesti\u00f3n integral del servicio al cliente<\/strong>.<\/p>\n<p><strong>Aprovechando las sinergias\u00a0<\/strong>de tener en el mismo entorno la informaci\u00f3n de las cuentas de cliente y contactos, damos un paso m\u00e1s en la\u00a0<strong>gesti\u00f3n de la experiencia del cliente\u00a0<\/strong>realizando un proceso completo de apertura, procesamiento y cierre de incidencias y tickets desde distintos canales de comunicaci\u00f3n\u00a0<strong>para dar un soporte postventa eficiente.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<div class=\"fluid-width-video-wrapper\"><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/wtJEu_CWjsc\" name=\"fitvid0\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" data-mce-fragment=\"1\"><\/iframe><\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=&#8221;M\u00e1s informaci\u00f3n&#8221; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p class=\"morado\">M\u00e1s informaci\u00f3n:<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/orekait.com\/es\/area-experiencia-cliente&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;M\u00e1s informaci\u00f3n&#8221; module_class=&#8221;entrada-btn&#8221; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#8156EA&#8221; button_bg_color=&#8221;RGBA(255,255,255,0)&#8221; button_border_color=&#8221;#8156EA&#8221; button_border_radius=&#8221;30px&#8221; button_font=&#8221;Plus Jakarta Sans|600|||||||&#8221; button_icon=&#8221;&#x24;||divi||400&#8243; button_icon_color=&#8221;#8156EA&#8221; button_on_hover=&#8221;off&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; button_text_color__hover_enabled=&#8221;on|desktop&#8221; button_text_color__hover=&#8221;#8156EA&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_bg_color__hover=&#8221;#8156EA&#8221; button_bg_enable_color__hover=&#8221;on&#8221; button_icon_color__hover_enabled=&#8221;on|hover&#8221; button_icon_color__hover=&#8221;#ffffff&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_button][et_pb_divider show_divider=&#8221;off&#8221; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||40px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=&#8221;on&#8221; admin_label=&#8221;Noticias relacionadas titulo&#8221; module_id=&#8221;fondo-articulos&#8221; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#f7f7f7&#8243; width=&#8221;100%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider show_divider=&#8221;off&#8221; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; custom_margin=&#8221;||40px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_heading title=&#8221;Quizas te pueda interesar&#8221; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h2&#8243; title_text_align=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_divider show_divider=&#8221;off&#8221; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||30px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=&#8221;Noticias relacionadas&#8221; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; custom_margin=&#8221;-150px||||false|false&#8221; custom_margin_tablet=&#8221;0px||||false|false&#8221; custom_margin_phone=&#8221;0px||||false|false&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blog fullwidth=&#8221;off&#8221; posts_number=&#8221;3&#8243; include_categories=&#8221;current&#8221; show_author=&#8221;off&#8221; show_date=&#8221;off&#8221; show_pagination=&#8221;off&#8221; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blog][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>En este webinar te ense\u00f1aremos las\u00a0posibilidades y funcionalidades generales que SAP Service Cloud ofrece como soluci\u00f3n para la gesti\u00f3n integral del servicio al cliente. Aprovechando las sinergias\u00a0de tener en el mismo entorno la informaci\u00f3n de las cuentas de cliente y contactos, damos un paso m\u00e1s en la\u00a0gesti\u00f3n de la experiencia del cliente\u00a0realizando un proceso completo [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":7793,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"Lorem ipsum dolor sit amet consectetur adipiscing elit congue montes, imperdiet taciti erat elementum fermentum sem ante ultrices ridiculus, sagittis sociis egestas quisque ac semper quis odio. Aenean hendrerit ac metus dis nascetur aliquet mollis integer, rutrum vel laoreet posuere proin sagittis luctus est, tempus duis nisl ultrices parturient tempor praesent. Dignissim curabitur nascetur pellentesque augue fringilla pulvinar eros, tempus fames vehicula maecenas cubilia id, rutrum euismod integer ut scelerisque mus.\r\n\r\nVivamus auctor odio aenean rhoncus natoque dictum purus, volutpat pellentesque laoreet ridiculus consequat nisi varius euismod, augue platea convallis curae magnis taciti. Imperdiet nibh curabitur quisque orci consequat aenean pellentesque, cubilia duis senectus felis sed posuere tortor, magnis enim diam a odio sociis. Enim tellus nisl nec molestie augue luctus tempor habitant, nunc dictumst phasellus volutpat sem facilisis taciti, habitasse laoreet at turpis vel fermentum vulputate.","_et_gb_content_width":"","footnotes":""},"categories":[16,68],"tags":[],"class_list":["post-7791","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-experience","category-webinar"],"_links":{"self":[{"href":"https:\/\/orekait.com\/es\/wp-json\/wp\/v2\/posts\/7791","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/orekait.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/orekait.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/orekait.com\/es\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/orekait.com\/es\/wp-json\/wp\/v2\/comments?post=7791"}],"version-history":[{"count":7,"href":"https:\/\/orekait.com\/es\/wp-json\/wp\/v2\/posts\/7791\/revisions"}],"predecessor-version":[{"id":21393,"href":"https:\/\/orekait.com\/es\/wp-json\/wp\/v2\/posts\/7791\/revisions\/21393"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/orekait.com\/es\/wp-json\/wp\/v2\/media\/7793"}],"wp:attachment":[{"href":"https:\/\/orekait.com\/es\/wp-json\/wp\/v2\/media?parent=7791"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/orekait.com\/es\/wp-json\/wp\/v2\/categories?post=7791"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/orekait.com\/es\/wp-json\/wp\/v2\/tags?post=7791"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}