[et_pb_section fb_built=”1″ _builder_version=”4.25.2″ _module_preset=”default” background_image=”https:\/\/orekait.com\/wp-content\/uploads\/2025\/01\/fondo-partners.png” background_position=”center_right” background_horizontal_offset=”40%” custom_padding=”70px||40px|||” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ custom_padding_last_edited=”on|phone” _builder_version=”4.25.2″ _module_preset=”default” width=”90%” custom_padding=”||120px|||” custom_padding_tablet=”||120px|||” custom_padding_phone=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.25.2″ _module_preset=”default” custom_padding=”|0px||0px|false|false” global_colors_info=”{}”][et_pb_image src=”https:\/\/orekait.com\/wp-content\/uploads\/2025\/01\/sap-oreka-it.png” alt=”sap-oreka-it” title_text=”sap-oreka-it” show_bottom_space=”off” _builder_version=”4.25.2″ _module_preset=”default” width=”30%” module_alignment=”left” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false” animation_style=”fade” global_colors_info=”{}”][\/et_pb_image][et_pb_divider show_divider=”off” _builder_version=”4.25.2″ _module_preset=”default” custom_margin=”20px||||false|false” global_colors_info=”{}”][\/et_pb_divider][et_pb_image src=”https:\/\/orekait.com\/wp-content\/uploads\/2025\/02\/sap-customer-experience-orekait.png” title_text=”sap-customer-experience-orekait” admin_label=”Imagen” _builder_version=”4.25.2″ _module_preset=”default” width=”80%” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.25.2″ _module_preset=”default” custom_padding=”|5%|||false|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
SAP Cloud for Customer<\/strong><\/p>\n [\/et_pb_text][et_pb_text admin_label=”Texto” _builder_version=”4.25.2″ _module_preset=”default” width=”65%” animation_direction=”right” global_colors_info=”{}”]<\/p>\n This is an advanced technological solution designed to optimise the sales force of companies and improve their customer lifecycle management. It is a cloud-based product that includes the most advanced sales conversion functionalities on the market and it can be integrated with many types of platforms and on-premise systems. <\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”3_4,1_4″ custom_padding_last_edited=”on|phone” _builder_version=”4.25.2″ _module_preset=”default” width=”85%” width_tablet=”90%” width_phone=”90%” width_last_edited=”on|phone” custom_padding=”45px||50px|||” custom_padding_tablet=”||80px|||” custom_padding_phone=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”3_4″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” header_text_align=”left” global_colors_info=”{}”]<\/p>\n As a SAP Gold Partner, we highlight SAP Cloud for Customer as<\/strong> a comprehensive solution that enables companies to not only capture leads efficiently, but also to manage long-term customer relationships, improving the effectiveness of every business interaction.<\/p>\n It is primarily aimed at sales departments and teams responsible for managing customers, opportunities, sales closures and after-sales services. But it is also a useful tool for professionals trying to attract new clients or maintain business relationships. <\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.25.2″ _module_preset=”default” custom_margin=”0px||10px||false|false” custom_padding=”0px||0px||false|false” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”2_3,1_3″ custom_padding_last_edited=”on|phone” _builder_version=”4.25.2″ _module_preset=”default” width=”85%” custom_padding=”||28px|||” custom_padding_tablet=”||0px||false|false” custom_padding_phone=”” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” header_text_align=”left” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” _builder_version=”4.25.2″ _module_preset=”default” width=”85%” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” scroll_fade_enable=”on” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n 01<\/span><\/p>\n Process automation and tracking <\/strong> [\/et_pb_text][et_pb_divider color=”#D7D2D9″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n 02<\/span><\/p>\n Comprehensive management of quotations, orders and contracts <\/strong> [\/et_pb_text][et_pb_divider color=”#D7D2D9″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” _builder_version=”4.25.2″ _module_preset=”default” width=”85%” custom_margin=”0px||||false|false” scroll_fade_enable=”on” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n 03<\/span><\/p>\n Global customer database management<\/strong> [\/et_pb_text][et_pb_divider color=”#D7D2D9″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n 04<\/span><\/p>\n Contact, lead and opportunity management <\/strong> [\/et_pb_text][et_pb_divider color=”#D7D2D9″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” _builder_version=”4.25.2″ _module_preset=”default” width=”85%” custom_margin=”0px||||false|false” scroll_fade_enable=”on” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n 05<\/span><\/p>\n Sales campaigns<\/strong> [\/et_pb_text][et_pb_divider color=”#D7D2D9″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n 06<\/span><\/p>\n Real-time analytics <\/strong> [\/et_pb_text][et_pb_divider color=”#D7D2D9″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.25.2″ _module_preset=”default” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.25.2″ _module_preset=”default” width=”85%” custom_padding=”||28px|||” custom_padding_tablet=”||0px||false|false” custom_padding_phone=”” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” header_text_align=”left” custom_margin=”||30px|||” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” header_text_align=”left” width=”60%” global_colors_info=”{}”]<\/p>\n This customer service software brings together points of contact across multiple channels on a single platform, ensuring consistency. The dashboard provides access to the data needed to optimise interaction and resolve issues upon first contact with a customer. In addition, the ticket management function facilitates the handling of requests, and the intelligent technologies automate sorting and support, providing suggestions and analysis. <\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” _builder_version=”4.25.2″ _module_preset=”default” width=”85%” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” scroll_fade_enable=”on” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n 01<\/span><\/p>\n Artificial intelligence for customer service <\/strong> [\/et_pb_text][et_pb_divider color=”#D7D2D9″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n 02<\/span><\/p>\n Customer service agility <\/strong> [\/et_pb_text][et_pb_divider color=”#D7D2D9″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” _builder_version=”4.25.2″ _module_preset=”default” width=”85%” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” scroll_fade_enable=”on” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n 03<\/span><\/p>\n Team expertise <\/strong> [\/et_pb_text][et_pb_divider color=”#D7D2D9″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n 04<\/span><\/p>\n Centralised design <\/strong> [\/et_pb_text][et_pb_divider color=”#D7D2D9″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.25.2″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.25.2″ _module_preset=”default” background_color=”#060657″ background_image=”https:\/\/orekait.com\/wp-content\/uploads\/2024\/10\/Circulos.png” width=”90%” custom_padding=”6%|4%|6%|4%|true|true” border_radii=”on|15px|15px|15px|15px” border_width_all=”1px” border_color_all=”RGBA(255,255,255,0)” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Texto” _builder_version=”4.25.2″ _module_preset=”default” header_text_align=”center” text_orientation=”center” width=”80%” module_alignment=”center” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_button button_url=”https:\/\/orekait.com\/en\/find-out-more\/” button_text=”Contact us at” button_alignment=”center” module_class=”btn-flecha white” _builder_version=”4.25.2″ _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#ffffff” button_bg_color=”RGBA(255,255,255,0)” button_border_color=”#00E1BB” button_border_radius=”50px” button_icon=”$||divi||400″ button_icon_color=”#00E1BB” button_on_hover=”off” animation_style=”zoom” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" SAP Customer Experience SAP Cloud for CustomerThis is an advanced technological solution designed to optimise the sales force of companies and improve their customer lifecycle management. It is a cloud-based product that includes the most advanced sales conversion functionalities on the market and it can be integrated with many types of platforms and on-premise systems. […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":30640,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-30617","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/orekait.com\/en\/wp-json\/wp\/v2\/pages\/30617","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/orekait.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/orekait.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/orekait.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/orekait.com\/en\/wp-json\/wp\/v2\/comments?post=30617"}],"version-history":[{"count":2,"href":"https:\/\/orekait.com\/en\/wp-json\/wp\/v2\/pages\/30617\/revisions"}],"predecessor-version":[{"id":30619,"href":"https:\/\/orekait.com\/en\/wp-json\/wp\/v2\/pages\/30617\/revisions\/30619"}],"up":[{"embeddable":true,"href":"https:\/\/orekait.com\/en\/wp-json\/wp\/v2\/pages\/30640"}],"wp:attachment":[{"href":"https:\/\/orekait.com\/en\/wp-json\/wp\/v2\/media?parent=30617"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}SAP Sales Cloud <\/h2>\n
Facilitates automation of routine tasks, freeing up time for sales teams. It also provides a detailed follow-up of actions. <\/p>\n<\/div>\n
Centralised and simplified creation, tracking and modification of key documents for the sales cycle.<\/p>\n<\/div>\n
Consolidates customer information on a single platform, ensuring real-time accessibility and updates.<\/p>\n<\/div>\n
Offers specific functionalities for identifying, registering and following up new business opportunities.<\/p>\n<\/div>\n
Allows you to plan, execute and evaluate sales campaigns, maximising their impact on the market.<\/p>\n<\/div>\n
Provides immediate data and reports, so that decisions can be based on up-to-date information.<\/p>\n<\/div>\nSAP Service Cloud<\/h2>\n
Integrated artificial intelligence tools can help you increase productivity, reduce costs and improve customer satisfaction.<\/span><\/p>\n<\/div>\n
You will be able to adapt your customer support services quickly when needed, and to adapt to different situations.<\/p>\n<\/div>\n
By having the necessary information and expertise readily available, your customer service team will be better equipped to improve first-contact resolution rates and, therefore, increase customer satisfaction.<\/p>\n<\/div>\n
Having the necessary support, information and tools in place enables customer service issues to be resolved quickly and efficiently, helping to build long-lasting relationships.<\/p>\n<\/div>\nAre you ready to improve your company\u2019s management and prepare for its growth?<\/h2>\n