[et_pb_section fb_built=”1″ _builder_version=”4.25.2″ _module_preset=”default” background_image=”https:\/\/orekait.com\/wp-content\/uploads\/2025\/01\/fondo-partners.png” background_position=”center_right” background_horizontal_offset=”40%” custom_padding=”70px||40px|||” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ custom_padding_last_edited=”on|phone” _builder_version=”4.25.2″ _module_preset=”default” width=”90%” custom_padding=”||120px|||” custom_padding_tablet=”||120px|||” custom_padding_phone=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.25.2″ _module_preset=”default” custom_padding=”|0px||0px|false|false” global_colors_info=”{}”][et_pb_image src=”https:\/\/orekait.com\/wp-content\/uploads\/2025\/01\/sap-oreka-it.png” alt=”sap-oreka-it” title_text=”sap-oreka-it” show_bottom_space=”off” _builder_version=”4.25.2″ _module_preset=”default” width=”30%” module_alignment=”left” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false” animation_style=”fade” global_colors_info=”{}”][\/et_pb_image][et_pb_divider show_divider=”off” _builder_version=”4.25.2″ _module_preset=”default” custom_margin=”20px||||false|false” global_colors_info=”{}”][\/et_pb_divider][et_pb_image src=”https:\/\/orekait.com\/wp-content\/uploads\/2025\/02\/sap-customer-experience-orekait.png” title_text=”sap-customer-experience-orekait” admin_label=”Imagen” _builder_version=”4.25.2″ _module_preset=”default” width=”80%” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.25.2″ _module_preset=”default” custom_padding=”|5%|||false|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
SAP Cloud for Customer<\/strong><\/p>\n [\/et_pb_text][et_pb_text admin_label=”Texto” _builder_version=”4.25.2″ _module_preset=”default” width=”65%” animation_direction=”right” global_colors_info=”{}”]<\/p>\n \u00c9s una soluci\u00f3 tecnol\u00f2gica avan\u00e7ada dissenyada per optimitzar la for\u00e7a de vendes i millorar la gesti\u00f3 del cicle de vida del client. Aquest producte basat en el n\u00favol combina les funcionalitats m\u00e9s avan\u00e7ades del mercat en l’\u00e0mbit de la conversi\u00f3 de vendes i est\u00e0 preparat per integrar-se amb m\u00faltiples plataformes i sistemes on-premise. <\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”3_4,1_4″ custom_padding_last_edited=”on|phone” _builder_version=”4.25.2″ _module_preset=”default” width=”85%” width_tablet=”90%” width_phone=”90%” width_last_edited=”on|phone” custom_padding=”45px||50px|||” custom_padding_tablet=”||80px|||” custom_padding_phone=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”3_4″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” header_text_align=”left” global_colors_info=”{}”]<\/p>\n Com a Gold Partner de SAP, destaquem SAP Cloud for Customer<\/strong> com una soluci\u00f3 integral que permet a les empreses no nom\u00e9s captar leads de manera eficient, sin\u00f3 tamb\u00e9 gestionar relacions a llarg termini, millorant l’efectivitat de cada interacci\u00f3 comercial.<\/p>\n \u00c9s una eina adre\u00e7ada principalment a departaments de vendes, equips responsables de gestionar clients, oportunitats, tancaments de venda i servei postvenda. Aix\u00ed com per a professionals en la captaci\u00f3 de nous clients i manteniment de relacions comercials. <\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.25.2″ _module_preset=”default” custom_margin=”0px||10px||false|false” custom_padding=”0px||0px||false|false” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”2_3,1_3″ custom_padding_last_edited=”on|phone” _builder_version=”4.25.2″ _module_preset=”default” width=”85%” custom_padding=”||28px|||” custom_padding_tablet=”||0px||false|false” custom_padding_phone=”” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” header_text_align=”left” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” _builder_version=”4.25.2″ _module_preset=”default” width=”85%” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” scroll_fade_enable=”on” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n 01<\/span><\/p>\n Automatitzaci\u00f3 i seguiment de processos<\/strong> [\/et_pb_text][et_pb_divider color=”#D7D2D9″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n 02<\/span><\/p>\n Gesti\u00f3 integral de pressupostos, comandes i contractes<\/strong> Centralitza i simplifica la creaci\u00f3, el seguiment i la modificaci\u00f3 de documents clau per al cicle de vendes.<\/p>\n<\/div>\n [\/et_pb_text][et_pb_divider color=”#D7D2D9″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” _builder_version=”4.25.2″ _module_preset=”default” width=”85%” custom_margin=”0px||||false|false” scroll_fade_enable=”on” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n 03<\/span><\/p>\n Gesti\u00f3 global de bases de dades de clients<\/strong> Consolida la informaci\u00f3 de clients en una \u00fanica plataforma, garantint l’accessibilitat i l’actualitzaci\u00f3 en temps real.<\/p>\n<\/div>\n [\/et_pb_text][et_pb_divider color=”#D7D2D9″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n 04<\/span><\/p>\n Gesti\u00f3 de contactes, leads i oportunitats<\/strong> [\/et_pb_text][et_pb_divider color=”#D7D2D9″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” _builder_version=”4.25.2″ _module_preset=”default” width=”85%” custom_margin=”0px||||false|false” scroll_fade_enable=”on” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n 05<\/span><\/p>\n Campanyes de vendes<\/strong> [\/et_pb_text][et_pb_divider color=”#D7D2D9″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n 06<\/span><\/p>\n Anal\u00edtiques en temps real <\/strong> [\/et_pb_text][et_pb_divider color=”#D7D2D9″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.25.2″ _module_preset=”default” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.25.2″ _module_preset=”default” width=”85%” custom_padding=”||28px|||” custom_padding_tablet=”||0px||false|false” custom_padding_phone=”” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” header_text_align=”left” custom_margin=”||30px|||” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” header_text_align=”left” width=”60%” global_colors_info=”{}”]<\/p>\n El programari de servei al client unifica els punts de contacte de diversos canals en una sola plataforma i garanteix una experi\u00e8ncia uniforme. El tauler de control proporciona acc\u00e9s a les dades necess\u00e0ries per optimitzar la interacci\u00f3 i solucionar problemes en el primer contacte amb el client. Aix\u00ed mateix, la gesti\u00f3 de tiquets optimitza la resoluci\u00f3 de sol\u00b7licituds, i les tecnologies intel\u00b7ligents automatitzen la classificaci\u00f3 i recolzen amb suggeriments i an\u00e0lisis. <\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” _builder_version=”4.25.2″ _module_preset=”default” width=”85%” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” scroll_fade_enable=”on” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n 01<\/span><\/p>\n Intel\u00b7lig\u00e8ncia artificial per al servei al client<\/strong> [\/et_pb_text][et_pb_divider color=”#D7D2D9″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n 02<\/span><\/p>\n Agilitat en el servei al client<\/strong> [\/et_pb_text][et_pb_divider color=”#D7D2D9″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” _builder_version=”4.25.2″ _module_preset=”default” width=”85%” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” scroll_fade_enable=”on” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n 03<\/span><\/p>\n Experi\u00e8ncia de l\u00b4equip<\/strong> [\/et_pb_text][et_pb_divider color=”#D7D2D9″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n 04<\/span><\/p>\n Disseny centralitzat <\/strong> [\/et_pb_text][et_pb_divider color=”#D7D2D9″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.25.2″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.25.2″ _module_preset=”default” background_color=”#060657″ background_image=”https:\/\/orekait.com\/wp-content\/uploads\/2024\/10\/Circulos.png” width=”90%” custom_padding=”6%|4%|6%|4%|true|true” border_radii=”on|15px|15px|15px|15px” border_width_all=”1px” border_color_all=”RGBA(255,255,255,0)” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Texto” _builder_version=”4.25.2″ _module_preset=”default” header_text_align=”center” text_orientation=”center” width=”80%” module_alignment=”center” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_button button_url=”https:\/\/orekait.com\/ca\/contacte\/” button_text=”Cont\u00e0ctans” button_alignment=”center” module_class=”btn-flecha white” _builder_version=”4.25.2″ _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#ffffff” button_bg_color=”RGBA(255,255,255,0)” button_border_color=”#00E1BB” button_border_radius=”50px” button_icon=”$||divi||400″ button_icon_color=”#00E1BB” button_on_hover=”off” animation_style=”zoom” hover_enabled=”0″ global_colors_info=”{}” url_new_window=”on” sticky_enabled=”0″][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" SAP Customer Experience SAP Cloud for Customer\u00c9s una soluci\u00f3 tecnol\u00f2gica avan\u00e7ada dissenyada per optimitzar la for\u00e7a de vendes i millorar la gesti\u00f3 del cicle de vida del client. Aquest producte basat en el n\u00favol combina les funcionalitats m\u00e9s avan\u00e7ades del mercat en l’\u00e0mbit de la conversi\u00f3 de vendes i est\u00e0 preparat per integrar-se amb m\u00faltiples […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":27833,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-28332","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/orekait.com\/ca\/wp-json\/wp\/v2\/pages\/28332","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/orekait.com\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/orekait.com\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/orekait.com\/ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/orekait.com\/ca\/wp-json\/wp\/v2\/comments?post=28332"}],"version-history":[{"count":3,"href":"https:\/\/orekait.com\/ca\/wp-json\/wp\/v2\/pages\/28332\/revisions"}],"predecessor-version":[{"id":31018,"href":"https:\/\/orekait.com\/ca\/wp-json\/wp\/v2\/pages\/28332\/revisions\/31018"}],"up":[{"embeddable":true,"href":"https:\/\/orekait.com\/ca\/wp-json\/wp\/v2\/pages\/27833"}],"wp:attachment":[{"href":"https:\/\/orekait.com\/ca\/wp-json\/wp\/v2\/media?parent=28332"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}SAP Sales Cloud <\/h2>\n
Facilita l’automatitzaci\u00f3 de tasques rutin\u00e0ries, cosa que allibera els equips de vendes. A m\u00e9s, ofereix un seguiment detallat de les accions realitzades. <\/p>\n<\/div>\n
Ofereix funcionalitats espec\u00edfiques per identificar, enregistrar i fer seguiment de noves oportunitats de negoci.<\/p>\n<\/div>\n
Permet planificar, executar i avaluar campanyes comercials, maximitzant-ne l’impacte al mercat.<\/p>\n<\/div>\n
Proporciona dades i reports immediats per prendre decisions basades en informaci\u00f3 actualitzada.<\/p>\n<\/div>\nSAP Service Cloud<\/h2>\n
Les eines d’intel\u00b7lig\u00e8ncia artificial integrades us ajuden a augmentar la productivitat, reduir costos i millorar la satisfacci\u00f3 del client.
<\/span><\/p>\n<\/div>\n
Podr\u00e0 adaptar el seu servei al client amb rapidesa quan sigui necessari, mantenint-se flexible davant de diferents situacions.<\/p>\n<\/div>\n
En comptar amb informaci\u00f3 i coneixements adequats de manera \u00e0gil, el vostre equip d’atenci\u00f3 al client estar\u00e0 millor preparat per millorar les taxes de resoluci\u00f3 en el primer contacte i, aix\u00ed, augmentar la satisfacci\u00f3 del client.<\/p>\n<\/div>\n
Comptar amb el suport, la informaci\u00f3 i les eines necess\u00e0ries permet solucionar problemes de servei al client de forma r\u00e0pida i eficient, cosa que afavoreix la construcci\u00f3 de relacions duradores.<\/p>\n<\/div>\nEst\u00e0s preparat per millorar la gesti\u00f3 de la teva empresa i preparar-la per al creixement?
<\/h2>\n