{"id":27115,"date":"2024-11-26T14:06:00","date_gmt":"2024-11-26T13:06:00","guid":{"rendered":"http:\/\/192.168.20.3\/area-de-coneixement-experiencia-del-client\/"},"modified":"2025-03-19T10:33:25","modified_gmt":"2025-03-19T09:33:25","slug":"area-de-coneixement-experiencia-del-client","status":"publish","type":"page","link":"https:\/\/orekait.com\/ca\/area-de-coneixement-experiencia-del-client\/","title":{"rendered":"\u00c0rea de coneixement – Experi\u00e8ncia del client
"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.25.2″ _module_preset=”default” background_image=”https:\/\/orekait.com\/wp-content\/uploads\/2024\/11\/Experiencia-del-cliente.png” min_height=”250px” custom_padding=”4%||4%||true|false” global_colors_info=”{}”][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Slide inicial” _builder_version=”4.25.2″ _module_preset=”default” custom_margin=”||0px||false|false” custom_margin_tablet=”||0px||false|false” custom_margin_phone=”||0px||false|false” custom_margin_last_edited=”on|desktop” custom_padding=”||0px||false|false” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.25.2″ _module_preset=”default” width=”60%” width_tablet=”90%” width_phone=”90%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”-300px|0px||0px|false|true” custom_margin_tablet=”-250px||||false|false” custom_margin_phone=”-300px||0px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”60px||0px||false|false” custom_padding_tablet=”60px||0px||false|false” custom_padding_phone=”60px||0px||false|false” border_radii=”on|15px|15px|15px|15px” border_color_all=”#060657″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.25.2″ _module_preset=”default” background_color=”#060657″ background_image=”https:\/\/orekait.com\/wp-content\/uploads\/2024\/10\/Fondo-contacto.png” custom_padding=”8%|8%|8%|8%|true|true” custom_padding_tablet=”|4%||4%|true|true” custom_padding_phone=”|6%||6%|true|true” custom_padding_last_edited=”on|phone” border_radii=”on|15px|15px|15px|15px” border_width_all=”1px” border_color_all=”#060657″ global_colors_info=”{}”][et_pb_heading title=”\u00c0REA DE CONEIXEMENT” module_class=”area-conocimiento” _builder_version=”4.25.2″ _module_preset=”default” title_font=”|300|||||||” title_text_align=”center” title_text_color=”#ffffff” title_font_size=”25px” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”][\/et_pb_heading][et_pb_heading title=”Experi\u00e8ncia del client” _builder_version=”4.25.2″ _module_preset=”default” title_text_align=”center” title_text_color=”#ffffff” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”][\/et_pb_heading][et_pb_divider show_divider=”off” admin_label=”Separador” _builder_version=”4.25.2″ _module_preset=”default” custom_margin=”20px||||false|false” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” text_orientation=”center” global_colors_info=”{}”]<\/p>\n

L’\u00e8xit d’una empresa dep\u00e8n en gran mesura dels clients i del p\u00fablic al qual s’adre\u00e7a. Per aix\u00f2, no et limitis a tenir nom\u00e9s un llistat de clients i contactes; aprofita la informaci\u00f3 de tot el seu cicle de vida i fes-la servir al teu ERP per obtenir una visi\u00f3 completa. <\/p>\n

[\/et_pb_text][et_pb_button button_url=”#productes” button_text=”Veure solucions per experi\u00e8ncia del client” button_alignment=”center” module_class=”btn-flecha white” _builder_version=”4.25.2″ _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#ffffff” button_bg_color=”RGBA(255,255,255,0)” button_border_color=”#CD0B79″ button_border_radius=”50px” button_icon=”$||divi||400″ button_icon_color=”#CD0B79″ button_on_hover=”off” animation_style=”slide” animation_direction=”left” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” admin_label=”Texto y foto” _builder_version=”4.25.2″ _module_preset=”default” custom_padding=”||20px||false|false” custom_padding_tablet=”||0px||false|false” custom_padding_phone=”||0px||false|false” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” make_equal=”on” _builder_version=”4.25.2″ _module_preset=”default” width=”100%” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” custom_padding=”|||5%|false|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” custom_padding=”|||2%|false|false” border_width_all=”0px” border_width_left=”6px” border_color_left=”#8156EA” global_colors_info=”{}”]<\/p>\n

Un client fidelitzat \u00e9s m\u00e9s interessant, i, sobretot, m\u00e9s rendible, que haver de reinventar la roda a cada captaci\u00f3 d’un de nou. <\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Per tant, a Oreka IT posem a la teva disposici\u00f3 solucions digitals al n\u00favol que t’ajudin a gestionar tot el cicle de vida del client<\/strong>, donant-te les eines per aconseguir fidelitzar-los i maximitzar les vendes. I com que la relaci\u00f3 amb els teus clients no acaba amb la venda, suma’t a les solucions que uneixen en un mateix entorn les funcions pr\u00f2pies d’un CRM amb les del servei postvenda i processos de m\u00e0rqueting.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” background_image=”https:\/\/orekait.com\/wp-content\/uploads\/2025\/02\/customer-experience-orekait.png” custom_padding=”12%||12%||true|false” custom_padding_tablet=”20%||20%||true|false” custom_padding_phone=”20%||20%||true|false” custom_padding_last_edited=”on|phone” background_last_edited=”on|desktop” border_radii=”off|15px|||15px” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Informacion adicional” _builder_version=”4.25.2″ _module_preset=”default” custom_margin=”20px||||false|false” custom_margin_tablet=”0px||||false|false” custom_margin_phone=”0px||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px||30px||false|false” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.25.2″ _module_preset=”default” width=”90%” custom_margin=”||||false|false” custom_padding=”||50px||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Les dades, per si mateixes, no tenen valor si no els donem una lectura i una an\u00e0lisi, per la qual cosa des d’Oreka IT farem que les teves solucions de CRM i Ticketing s’integrin efica\u00e7ment amb el teu ERP<\/strong>, desbancant la percepci\u00f3 que es tracta d’una soluci\u00f3 \u201csat\u00e8l\u00b7lit\u201d<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Abordem implantacions, manteniments, desenvolupaments i evolutius que adapten l’est\u00e0ndard del fabricant al teu proc\u00e9s de negoci, aix\u00ed com integracions entre diferents sistemes en entorns h\u00edbrids (on-premise\/cloud).<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.25.2″ _module_preset=”default” width=”90%” custom_margin=”||||false|false” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”El nostre valor afegit \u00e9s donar la millor respost” _builder_version=”4.25.2″ _module_preset=”default” title_level=”h2″ title_text_align=”left” title_text_color=”#000000″ title_font_size=”35px” width=”60%” custom_margin=”||30px|||” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” width=”45%” global_colors_info=”{}”]<\/p>\n

Per aix\u00f2 treballem amb els fabricants l\u00edders del mercat per donar solucions als teus processos de venda i postvenda.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ make_equal=”on” _builder_version=”4.25.2″ _module_preset=”default” width=”90%” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.25.2″ _module_preset=”default” custom_padding=”3%|3%|3%|3%|true|true” border_radii=”on|15px|15px|15px|15px” border_width_all=”1px” border_color_all=”#00E1BB” global_colors_info=”{}”][et_pb_blurb title=”Llic\u00e8ncies SAP” image=”https:\/\/orekait.com\/wp-content\/uploads\/2025\/01\/sap-oreka-it.png” alt=”sap-oreka-it” image_icon_width=”60%” icon_alignment=”left” _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Solucions completes per a la gesti\u00f3 empresarial, ERP (S\/4HANA, SAP Business One), CRM (SAP CX), An\u00e0litica de dada (SAP Analytic Cloud, Datasphere), Gesti\u00f3 del talent (SuccessFactors) i m\u00e9s…<\/p>\n

[\/et_pb_blurb][et_pb_button button_url=”https:\/\/orekait.com\/ca\/partner-sap\/” url_new_window=”on” button_text=”Veure partner” module_class=”btn-flecha” _builder_version=”4.25.2″ _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#333333″ button_bg_color=”RGBA(255,255,255,0)” button_border_color=”#00E1BB” button_border_radius=”50px” button_icon=”$||divi||400″ button_icon_color=”#00E1BB” button_on_hover=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.25.2″ _module_preset=”default” custom_padding=”3%|3%|3%|3%|true|true” border_radii=”on|15px|15px|15px|15px” border_width_all=”1px” border_color_all=”#00E1BB” global_colors_info=”{}”][et_pb_blurb title=”Llic\u00e8ncies Salesforce” image=”https:\/\/orekait.com\/wp-content\/uploads\/2025\/02\/salesforce-logo.png” alt=”salesforce-oreka-it” image_icon_width=”43%” icon_alignment=”left” _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

La plataforma l\u00edder a CRM per gestionar les relacions amb clients, vendes i m\u00e0rqueting. Escalable i flexible, amb solucions personalitzades i adaptades a cada necessitat empresarial.<\/p>\n

[\/et_pb_blurb][et_pb_button button_url=”https:\/\/orekait.com\/ca\/partner-salesforce\/” url_new_window=”on” button_text=”Veure partner” module_class=”btn-flecha” _builder_version=”4.25.2″ _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#333333″ button_bg_color=”RGBA(255,255,255,0)” button_border_color=”#00E1BB” button_border_radius=”50px” button_icon=”$||divi||400″ button_icon_color=”#00E1BB” button_on_hover=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.25.2″ _module_preset=”default” custom_padding=”3%|3%|3%|3%|true|true” border_color_all=”#00E1BB” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”on|on|on” admin_label=”Informacion adicional” _builder_version=”4.25.2″ _module_preset=”default” custom_margin=”20px||||false|false” custom_padding=”0px||30px||false|false” disabled=”on” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.25.2″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Texto” _builder_version=”4.25.2″ _module_preset=”default” width=”90%” width_tablet=”80%” width_phone=”80%” width_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Cobrim les necessitats dels nostres clients
<\/h2>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.25.2″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb image_icon_background_color=”RGBA(255,255,255,0)” image=”https:\/\/orekait.com\/wp-content\/uploads\/2024\/10\/btn-morado-flecha.png” alt=”btn-morado-flecha” icon_placement=”left” image_icon_width=”55px” content_max_width=”100%” module_class=”horizontal-image” _builder_version=”4.25.2″ _module_preset=”default” body_line_height=”1.8em” custom_margin=”|0px||0px|false|false” custom_padding=”|0px||0px|false|false” global_colors_info=”{}”]<\/p>\n

Implementacions i migracions SAP S\/4HANA.<\/strong><\/p>\n

[\/et_pb_blurb][et_pb_blurb image_icon_background_color=”RGBA(255,255,255,0)” image=”https:\/\/orekait.com\/wp-content\/uploads\/2024\/10\/btn-morado-flecha.png” alt=”btn-morado-flecha” icon_placement=”left” image_icon_width=”55px” content_max_width=”100%” module_class=”horizontal-image” _builder_version=”4.25.2″ _module_preset=”default” body_line_height=”1.8em” custom_margin=”|0px||0px|false|false” custom_padding=”|0px||0px|false|false” global_colors_info=”{}”]<\/p>\n

Eines de compliment de normativa legal.<\/strong><\/p>\n

[\/et_pb_blurb][et_pb_blurb image_icon_background_color=”RGBA(255,255,255,0)” image=”https:\/\/orekait.com\/wp-content\/uploads\/2024\/10\/btn-morado-flecha.png” alt=”btn-morado-flecha” icon_placement=”left” image_icon_width=”55px” content_max_width=”100%” module_class=”horizontal-image” _builder_version=”4.25.2″ _module_preset=”default” body_line_height=”1.8em” custom_margin=”|0px||0px|false|false” custom_padding=”|0px||0px|false|false” global_colors_info=”{}”]<\/p>\n

Comunicaci\u00f3 autom\u00e0tica de fitxers amb administracions p\u00fabliques.<\/strong><\/p>\n

[\/et_pb_blurb][et_pb_blurb image_icon_background_color=”RGBA(255,255,255,0)” image=”https:\/\/orekait.com\/wp-content\/uploads\/2024\/10\/btn-morado-flecha.png” alt=”btn-morado-flecha” icon_placement=”left” image_icon_width=”55px” content_max_width=”100%” module_class=”horizontal-image” _builder_version=”4.25.2″ _module_preset=”default” body_line_height=”1.8em” custom_margin=”|0px||0px|false|false” custom_padding=”|0px||0px|false|false” global_colors_info=”{}”]<\/p>\n

Fluxos d’autoritzacions.<\/strong><\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb image_icon_background_color=”RGBA(255,255,255,0)” image=”https:\/\/orekait.com\/wp-content\/uploads\/2024\/10\/btn-morado-flecha.png” alt=”btn-morado-flecha” icon_placement=”left” image_icon_width=”55px” content_max_width=”100%” module_class=”horizontal-image” _builder_version=”4.25.2″ _module_preset=”default” body_line_height=”1.8em” custom_margin=”|0px||0px|false|false” custom_padding=”|0px||0px|false|false” global_colors_info=”{}”]<\/p>\n

Serveis de manteniment.<\/strong><\/p>\n

[\/et_pb_blurb][et_pb_blurb image_icon_background_color=”RGBA(255,255,255,0)” image=”https:\/\/orekait.com\/wp-content\/uploads\/2024\/10\/btn-morado-flecha.png” alt=”btn-morado-flecha” icon_placement=”left” image_icon_width=”55px” content_max_width=”100%” module_class=”horizontal-image” _builder_version=”4.25.2″ _module_preset=”default” body_line_height=”1.8em” custom_margin=”|0px||0px|false|false” custom_padding=”|0px||0px|false|false” global_colors_info=”{}”]<\/p>\n

Automatitzaci\u00f3 de processos.<\/strong><\/p>\n

[\/et_pb_blurb][et_pb_blurb image_icon_background_color=”RGBA(255,255,255,0)” image=”https:\/\/orekait.com\/wp-content\/uploads\/2024\/10\/btn-morado-flecha.png” alt=”btn-morado-flecha” icon_placement=”left” image_icon_width=”55px” content_max_width=”100%” module_class=”horizontal-image” _builder_version=”4.25.2″ _module_preset=”default” body_line_height=”1.8em” custom_margin=”|0px||0px|false|false” custom_padding=”|0px||0px|false|false” global_colors_info=”{}”]<\/p>\n

Quadres de comandament financers.<\/strong><\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”certificados” _builder_version=”4.25.2″ _module_preset=”default” custom_margin=”0px||||false|false” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Texto” _builder_version=”4.25.2″ _module_preset=”default” header_text_align=”center” text_orientation=”center” width=”100%” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Certificacions<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_5,3_5,1_5″ module_class=”certificaciones” _builder_version=”4.25.2″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”10px||10px||true|false” global_colors_info=”{}”][et_pb_column type=”1_5″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” text_orientation=”center” custom_margin=”||0px||false|false” custom_padding=”30px||30px||true|false” animation_style=”fade” border_width_bottom=”3px” border_color_bottom=”#CD0B79″ global_colors_info=”{}”]<\/p>\n

C_C4H41 \u00b7 Implementation Consultant – SAP Sales Cloud<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” text_orientation=”center” custom_margin=”||0px||false|false” custom_padding=”30px||30px||true|false” animation_style=”fade” border_width_bottom=”3px” border_color_bottom=”#CD0B79″ global_colors_info=”{}”]<\/p>\n

C_C4H51 \u00b7 Implementation Consultant – SAP Service Cloud<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” text_orientation=”center” custom_margin=”||0px||false|false” custom_padding=”30px||30px||true|false” animation_style=”fade” border_width_bottom=”3px” border_color_bottom=”#CD0B79″ global_colors_info=”{}”]<\/p>\n

C_C4H46 \u00b7 Developer – SAP Sales and Service Cloud<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Banner informacion” module_id=”curriculuma” _builder_version=”4.25.2″ _module_preset=”default” custom_margin=”40px||||false|false” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_row use_custom_gutter=”on” _builder_version=”4.25.2″ _module_preset=”default” background_color=”#060657″ background_image=”https:\/\/orekait.com\/wp-content\/uploads\/2024\/10\/Circulos.png” width=”90%” custom_padding=”6%|20%|6%|20%|true|true” hover_enabled=”0″ border_radii=”on|15px|15px|15px|15px” border_width_all=”1px” border_color_all=”#f6f6f6″ global_colors_info=”{}” custom_padding_last_edited=”on|phone” sticky_enabled=”0″ custom_padding_tablet=”|15%||15%|true|true” custom_padding_phone=”|5%||5%|true|true”][et_pb_column type=”4_4″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Necessites informaci\u00f3?” _builder_version=”4.25.2″ _module_preset=”default” title_level=”h2″ title_text_align=”center” title_text_color=”#ffffff” title_font_size=”35px” animation_style=”zoom” global_colors_info=”{}”][\/et_pb_heading][et_pb_button button_url=”https:\/\/orekait.com\/ca\/contacte\/” url_new_window=”on” button_text=”Cont\u00e0ctans” button_alignment=”center” module_class=”btn-flecha white” _builder_version=”4.25.2″ _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#ffffff” button_bg_color=”RGBA(255,255,255,0)” button_border_color=”#00E1BB” button_border_radius=”50px” button_icon=”$||divi||400″ button_icon_color=”#00E1BB” button_on_hover=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Soluciones oreka it” module_id=”productes” _builder_version=”4.25.2″ _module_preset=”default” custom_padding=”0px||50px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Texto” _builder_version=”4.25.2″ _module_preset=”default” width=”61%” width_tablet=”80%” width_phone=”80%” width_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

Solucions per a l’experi\u00e8ncia del client
<\/h2>\n

Comptem amb una \u00e0mplia experi\u00e8ncia en el desenvolupament i la implementaci\u00f3 de solucions, recolzats pel nostre alt coneixement en l’\u00e0mbit empresarial i en les normatives legals vigents.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.25.2″ _module_preset=”default” animation_style=”slide” animation_direction=”bottom” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.25.2″ _module_preset=”default” background_color=”#ffffff” custom_padding=”6%|4%|6%|4%|true|true” border_radii=”on|15px|15px|15px|15px” border_width_all=”1px” border_color_all=”#CD0B79″ global_colors_info=”{}”][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” header_line_height=”30px” global_colors_info=”{}”]<\/p>\n

Gesti\u00f3 de relacions amb clients (CRM)<\/h3>\n

Millora les vendes amb els clients mitjan\u00e7ant solucions tecnol\u00f2giques de CRM basades en tecnologia SAP i Salesforce.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/orekait.com\/ca\/area-de-coneixement-experiencia-del-client\/gestio-de-relacions-amb-clients-%c2%b7-crm\/” url_new_window=”on” button_text=”Veure soluci\u00f3” module_class=”btn-flecha” _builder_version=”4.25.2″ _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#333333″ button_bg_color=”RGBA(255,255,255,0)” button_border_color=”#CD0B79″ button_border_radius=”50px” button_icon=”$||divi||400″ button_icon_color=”#CD0B79″ button_on_hover=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.25.2″ _module_preset=”default” background_color=”#ffffff” custom_padding=”6%|4%|6%|4%|true|true” border_radii=”on|15px|15px|15px|15px” border_width_all=”1px” border_color_all=”#CD0B79″ global_colors_info=”{}”][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” header_line_height=”30px” global_colors_info=”{}”]<\/p>\n

Gesti\u00f3 d’incid\u00e8ncies<\/h3>\n

Els sistemes de tiquet al n\u00favol s\u00f3n el teu aliat per gestionar i monitoritzar les incid\u00e8ncies dels teus clients, empoderant el teu equip d’atenci\u00f3.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/orekait.com\/ca\/area-de-coneixement-experiencia-del-client\/gestio-dincidencies\/” url_new_window=”on” button_text=”Veure soluci\u00f3” module_class=”btn-flecha” _builder_version=”4.25.2″ _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#333333″ button_bg_color=”RGBA(255,255,255,0)” button_border_color=”#CD0B79″ button_border_radius=”50px” button_icon=”$||divi||400″ button_icon_color=”#CD0B79″ button_on_hover=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.25.2″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” custom_padding=”6%|4%|6%|4%|true|true” border_radii=”on|15px|15px|15px|15px” border_width_all=”1px” border_color_all=”RGBA(255,255,255,0)” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][et_pb_row disabled_on=”on|on|on” _builder_version=”4.25.2″ _module_preset=”default” disabled=”on” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”#” button_text=”Totes les solucions” module_class=”btn-flecha white” _builder_version=”4.25.2″ _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#ffffff” button_bg_color=”#CD0B79″ button_border_color=”#CD0B79″ button_border_radius=”50px” button_icon=”$||divi||400″ button_icon_color=”#ffffff” button_on_hover=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.25.2″ _module_preset=”default” custom_margin=”-200px||0px||false|false” custom_padding=”||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” custom_margin_last_edited=”on|phone” custom_margin_phone=”0px||0px||false|false” disabled_on=”on|off|off” sticky_enabled=”0″ custom_margin_tablet=”-200px||0px||false|false”][et_pb_row use_custom_gutter=”on” _builder_version=”4.25.2″ _module_preset=”default” background_color=”#f6f6f6″ width=”100%” custom_margin=”-100px||||false|false” custom_padding=”8%||8%||true|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

L’\u00e8xit d’una empresa dep\u00e8n en gran mesura dels clients i del p\u00fablic al qual s’adre\u00e7a. Per aix\u00f2, no et limitis a tenir nom\u00e9s un llistat de clients i contactes; aprofita la informaci\u00f3 de tot el seu cicle de vida i fes-la servir al teu ERP per obtenir una visi\u00f3 completa. Un client fidelitzat \u00e9s m\u00e9s […]<\/p>\n","protected":false},"author":2,"featured_media":16709,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-27115","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/orekait.com\/ca\/wp-json\/wp\/v2\/pages\/27115","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/orekait.com\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/orekait.com\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/orekait.com\/ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/orekait.com\/ca\/wp-json\/wp\/v2\/comments?post=27115"}],"version-history":[{"count":9,"href":"https:\/\/orekait.com\/ca\/wp-json\/wp\/v2\/pages\/27115\/revisions"}],"predecessor-version":[{"id":31846,"href":"https:\/\/orekait.com\/ca\/wp-json\/wp\/v2\/pages\/27115\/revisions\/31846"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/orekait.com\/ca\/wp-json\/wp\/v2\/media\/16709"}],"wp:attachment":[{"href":"https:\/\/orekait.com\/ca\/wp-json\/wp\/v2\/media?parent=27115"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}